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How should I format my artwork? Read our guidelines below

Not sure how to format your artwork? You can also use our online design tool for your artwork!

But getting your own artwork to Helloprint is very simple. Send them directly with your order, later via email or ask your designer to send them directly to us. Oh, and we always do a free basic artwork check to make sure your artwork meets the specifications below. Just to be sure...

How should I format my artwork?

    • The safest file format to send your files to us is PDF. However, we also accept JPG or TIFF files.
    • Your artwork should be of high resolution, preferably more than 300DPI.
    • Please allow a 3mm bleed on all sides of your artwork. This is the margin that we need when trimming prints.
    • Since we allow a 3mm margin for cutting your prints, we recommend not using a framework around the edges.
    • Please make sure that all the text on your artwork is at least 5mm from the edge of your design.
    • Please convert all fonts in your artwork to outlines.
    • Make sure your images are in CMYK colours (full colour), not RGB for example.
    • You can save your artwork in both Windows or MAC OSX formats.

Did we use any difficult words? Here they are in plain English.

What does bleed mean?

In the end, the final format you receive will be slightly smaller than the file you have submitted. Your delivered file should be given a bleed (border) of about 3 mm. Essentially this means you get the size of the print with an added 3 mm on all sides, giving us room to cut your custom print without worrying about annoying white borders. (For example: if you order an A5 format, the size of this is 148x210mm, so therefore the A5 file you send us, should be: 154x216mm.)

What is CMYK (Full Colour)?

CMYK is the colour spectrum from which full colour is constructed. At the base of full-colour are Cyan, Magenta, Yellow and Key (black). For our standard printing, it is essential that your file is formatted in CMYK colours and not in RGB colours (Red, Green, Blue). The RGB colours displayed on your monitor can in fact vary widely from the print colours (CMYK). Keep in mind that if you convert RGB to CMYK, the printing colour may vary slightly.

What is DPI/resolution?

DPI (resolution) stands for 'Dots per inch '. It is a term used to describe how the quality and sharpness of an image is expressed. The higher the DPI (resolution), the more pixels there are and so the sharper the image will be. The resolution of web images is often 72 DPI, whereas the resolution of a file to be printed needs to be about 300 DPI.

What program's do you recommend using to create a layout?

Programs such as Adobe InDesign, Adobe Illustrator and Adobe Photoshop are the best for creating the desired layout of your print. Of course there are many other programs you can use to create a file, but the most important thing is to submit your files as a print-ready document, so either as a .pdf, .jpg or .tiff. No other document type is suitable.

Why does the print look different from the document on my screen?

A major cause for this is that a screen uses RGB colours. Printing colours are made up of CMYK or PMS colours. This usually accounts for colour differences.

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